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Diversity and Inclusion Certification
Section 1
Welcome (3:02)
How to Navigate the Course (1:31)
Capstone Project
Section 2
Getting Started with DEI (3:35)
Basic Diversity Concepts (3:35)
Categories of Diversity (6:01)
Additional Diversity Categories (4:05)
Deep Dive Personality (4:16)
Quiz 1
Assignment 1: Breaking Down Diversity Statements
Create Belonging (7:07)
Organize Your Vision (2:29)
Social Identity (5:04)
Why the Time is Now (2:30)
What Needs to Change (5:31)
Diversity Goal-Setting (6:02)
Quiz 2
Section 3
Underrepresented Job Seekers (4:35)
Working Parents (5:14)
Older and Experienced Workers (9:09)
Refugees and Immigrants (9:04)
LGBTQ+ Community (7:58)
People with Disabilities (7:36)
Quiz 3
Veterans (6:13)
Formerly Incarcerated Individuals (7:58)
Black Community (8:31)
Hispanic and Latinx Community (7:30)
Indigenous and Native American Community (7:33)
Women (6:46)
Asian American and Pacific Islander Community (6:42)
Terms to Use and Terms to Avoid (3:52)
Quiz 4
Section 4
Unconscious bias (1:59)
Types of Unconscious Biases (5:38)
Consequences (2:53)
Quiz 5
Assignment 2: Implicit Association Test
Micro-Behaviors (3:59)
How to Deal With Microaggression (6:24)
Counteracting Unconscious Bias (2:54)
The Power of Listening (3:18)
Asking Questions (1:45)
Non-Verbal Communication (4:09)
Quiz 6
Section 5
Designing an Inclusive Brand and Candidate Experience (3:40)
Why an Inclusive Brand Matters (4:47)
Communicating Your Commitment to Diversity (3:37)
Make Your Equitable Hiring Process Transparent (3:21)
Showcasing Imagery for Underrepresented Communities (2:07)
Ensuring Accessibility For Candidates (6:03)
Developing an Inclusive Candidate Experience (5:10)
Quiz 7
Listen To Your Community and Gather Feedback (3:24)
First Step Toward Impact (1:44)
Writing Inclusive Job Descriptions and Candidate Communication (6:42)
Assessing the Inclusivity of Your Job Descriptions (2:36)
Writing More Inclusive Job Descriptions: Steps (9:23)
More on Inclusive Job Descriptions (8:51)
Quiz 8
Section 6
Diversity Sourcing (6:35)
Assessing Where You Are With Diversity Sourcing (2:09)
Tactics to Achieve the Goal of Diversity Sourcing (14:20)
Developing Fair Interviews (6:13)
Advancing to an Inclusive Interview Process (9:37)
Pay Equity (12:12)
Why Equitable Job Offers Matter (2:03)
Quiz 9
Assessing Your Organization's Current Pay Inequalities (2:32)
Performing Pay Equity Audits (3:15)
How to Ensure Equitable Job Offers (8:57)
How to Handle Job Offer Negotiations (3:44)
Empowering and Advancing Underrepresented Team Members (4:39)
Assessing Your Diversity Retention Strategy (9:55)
More on How to Retain Diverse Talent (7:15)
Quiz 10
Section 7
Workplace Bullying (1:42)
Characteristics and Examples of Workplace Bullying (2:13)
Consequences of Workplace Bullying (1:24)
Employer and Employee Responsibilities (1:08)
Quiz 11
In My Defense (2:53)
Policies and Training (1:31)
How to Identify and Report Workplace Bullying? (2:53)
Steps to Deal with Workplace Bullying (3:24)
Quiz 12
Section 8
Discrimination (5:35)
The Laws Against Discrimination (5:44)
Counteracting Discrimination (2:58)
Quiz 13
Harassment (1:47)
Sexual harassment (6:05)
More on Sexual Harassment (5:02)
Consequences for the Harasser and What to Do as a Victim (7:16)
Quiz 14
Assignment 3: Handling Responses
Section 9
The Role of Leadership (1:07)
Autocratic Leadership (3:19)
Quiz 15
Democratic Leadership (4:23)
Transactional Leadership (3:57)
Transformational Leadership (3:58)
The New Mindset of Leaders in Advancing Diversity (2:19)
Empowering Your Organization To Lead In Diversity Hiring (11:25)
Feedback (6:42)
Quiz 16
Section 10
Diversity and Inclusion Initiative (6:30)
Communicate, Track, and Evaluate (4:12)
Succession Planning (3:05)
Succession Considerations (2:30)
Succession Planning Best Practices (6:34)
Quiz 17
Assignment 4: IBM Culture and Communication
Section 11
Working Across Cultures (2:18)
Communication (2:07)
Leadership (2:49)
Other Influences (3:48)
Leading Global Diversity: Principle 1 (12:49)
Understanding Race and Ethnicity (6:10)
Power: Dominant and Nondominant Groups (2:45)
Language and Talking in Code (8:04)
Quiz 18
Principle 2 for Leading Global Diversity (9:08)
More on Principle 2 (6:35)
Dealing with Resistance (6:26)
Head Strategies (6:14)
Heart Strategies (10:33)
Quiz 19
Section 12
Principle 3 - And it’s Good for Business, too (4:54)
Developing a Global Rationale for Change: Advancing Women at Sodexo (4:43)
Understanding Regional Trends and DEI History in the US (4:07)
Creating Competitive Advantage Through DEI (4:48)
Stability and Independence: Tapping the Potential of the Refugee Community (5:12)
Inviting the Next Generation to Build a Better Work World (3:31)
Creativity and Innovation: Improving the Lives of People with Disabilities (5:24)
A Talent-Based Approach for Addressing the Advancement of Women (5:48)
Quiz 20
Principle 4: Go Deep, Wide, and Inside-Out (10:00)
Deep (8:40)
Visible Allies Speak Up (1:52)
Provide Recognition (2:30)
Inside-Out (5:51)
Recruiting (5:59)
Talent Development (2:43)
Talent Engagement (3:55)
Talent Retention (4:24)
Principle 5: Know What Matters and Count It (3:47)
Resistance (3:01)
Quiz 21
Section 13
DEI Mission Statement (1:25)
DEI Mission Statement Exercise Part 1: Core Values
DEI Mission Statement Exercise Part 2: What, Who, Why
DEI Mission Statement Exercise Part 3: Building Your DEI Statement
DEI Workshop (12:03)
Guiding Conversation (2:08)
Types of DEI Facilitators (2:33)
Goal Alignment (4:57)
Reflection (1:11)
Words of Wisdom (2:13)
Quiz 22
Certification Exam
Congratulations (and How to Get Your Certification) (1:12)
Interviews
DEI Interview with Jacob Little, Senior Director of Diversity and Inclusion @ Glassdoor (29:03)
DEI Interview: Jasmine Primm, Director DEI and Employee Engagement @ Home Chef (17:27)
DEI Interview with Veronica Acevedo, Director Diversity Equity & Inclusion @ SoundCloud (22:50)
DEI Interview: David C. Pease, Senior Vice President/Director Talent, Diversity & Inclusion @ Bangor (31:24)
DEI Interview: Tony Horn, Diversity & Inclusion Recruitment Manager @ Avery Dennison (17:11)
Principle 4: Go Deep, Wide, and Inside-Out
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