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HR Business Partner Certification
Section 1
Definition and History of Business Partnering (4:04)
Business Partner - a Strategic Role, a Practice, and a Set of Skills (5:48)
Quiz 1: Defining the Business Partner
Analyzing the Organizational Culture (8:02)
Repackaging the Business Partnership (3:28)
Steps in Repackaging the Business Partnership (5:32)
Exercise
Quiz 2: Shaping the Business Partnership
Transitioning To Business Partnership (3:02)
Models in Structuring the Business Partner (5:27)
Considerations in Choosing a Structure (4:55)
Exercise
Quiz 3: Setting the Business Partnership
Section 2
Preparing for Change (3:48)
Gaining Entry (2:51)
Managing Changes (2:37)
Illustrating Your Relationship With Clients (3:46)
CONSULT Framework - Working Collaboratively (8:26)
Exercise
Quiz 4-A: Preparing For Change
Leading Change - Influencing Skills and Strategies (3:48)
Push and Pull Strategies for Influencing (5:07)
Dealing with Resistance to Change (2:37)
Styles of Intervention (3:33)
Introduction to Thinking Styles (2:05)
Rational Thinking (4:26)
Creative Thinking (6:07)
Strategic Thinking (3:42)
Value Triangle - Improving Strategic Thinking (5:14)
Exercise
Quiz 4-B: Leading Change
Section 3
Developing Business-Focused Service - Consultancy Skills (5:28)
Contracting Skills (3:43)
The Formal Contract (3:34)
The Informal Contract (4:29)
Pitfalls of Contracting (4:05)
Exercise
Quiz 5: Developing Business-Focused Service
Project Management for Business Partners (4:36)
Phases 2 an 3 - Project Definition and Project Planning (3:04)
Phases 4 and 5 - Project Execution and Project Closure (4:55)
Phase 6 - Post-Project Evaluation (3:11)
Exercise
Quiz 6: Managing Projects
Section 4
Overview of HR Analytics (8:32)
Establishing an Effective Team (7:13)
Forming Your Hypothesis (3:21)
Analyzing Your Initial Data (7:12)
Exercise
Quiz 7-A: Using Data To Understand Problems
Conducting Basic Analysis (5:34)
Describing Your Data (4:34)
Exploring More Complex Analysis (9:34)
Gathering More Data to Inform Your Decisions (5:03)
Solving the Right Problem (4:35)
Exercise
Communicating Your Findings (7:57)
Developing Relationship Skills - Reflective Practice and Theoretical Foundations (3:20)
Self-Awareness (4:18)
The Use of Power in Organizations (4:45)
Political Skills - Four-Part Model (8:46)
Networking (4:40)
How Else Can Relationship Skills Be Developed (4:27)
Exercise
Quiz 7-B: Using Data To Develop Solutions
Section 5
Developing Rapport and Empathy (4:57)
Establishing and Maintaining Trust (2:54)
Quiz 8: Developing Relationship Skills
Building Individual Credibility (6:42)
Building Functional Credibility (2:48)
Dealing With Pressure (3:44)
Pressures Coming From the Partner and the Client (4:11)
Exercise
Section Six
Measuring Impact - Challenges in Evaluating Impact (3:19)
Good Practices - Establishing a Focus on Evaluation (7:41)
Best Practices - Evaluating the Business Partnership Function (3:53)
Traditional HR Evaluation Models (4:09)
Evaluation Models from Organizational Development (3:44)
KPMT Model and Responsive Evaluation Model (3:49)
Quiz 9: Handling Interpersonal Challenges
Business Partnership Evaluation Models (4:12)
Exercise
Quiz 10: Measuring Impact
Certification
Certification Exam
How to Get Your Certification (1:20)
How Else Can Relationship Skills Be Developed
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